Fulfillment Technology Analyst (all genders)

The role Reporting into our global warehouse technology organization, this position will drive the continued implementation and ongoing support of our strategic warehouse management system.

What you’ll do

• Support all areas of the HelloFresh warehouse management system (WMS) application [Infios (Körber/HighJump) Warehouse Advantage and DAI/Dematic WMS (Matflo)] for assigned facilities including:
• Acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues 
• Managing system configuration based on operations team direction
• Facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
• Overseeing user menu profile and security setup for the application based on operations functional roles
• Participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
• Coordinating and executing all required QC/ integration/ user acceptance testing activities in support of the application with fellow colleagues based in other geographies
• Working with other global WMS technology colleagues in trouble shooting or managing changes to WMS integrations to other platforms

What you’ll bring

• WMS Support Experience: 1+ years of experience supporting a WMS in RF-based distribution, manufacturing, or e-commerce fulfillment [Infios (Körber/HighJump)] Warehouse Advantage or DAI/Dematic WMS (Matflo) a plus).
• Technical & Analytical Skills: Proficiency in SQL, Excel/Google Sheets, data gathering, and custom report creation.
• Effective Communication: Fluency in English, enabling effective collaboration with both local and global teams.
• Process & Problem-Solving Mindset: A strong operational and technical aptitude with the ability to analyze and improve workflows.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

Discounts on our HelloFresh meal kits and more...

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